Gift Voucher

Terms and Conditions gift vouchers at the best Western Plus Hotel ERB

The voucher shop page of Best Western Plus Hotel ERB hotel is used by the ERB GmbH & Co. KG (hereinafter Best Western Hotel Plus ERB called). 

Hotel ERB GmbH & Co. KG
Post holder ring 1
85599 München / Parsdorf
Phone: + 49 (0) 89 99 11 00
Fax: + 49 (0) 89 99 11 01 55 

Scope of Application

The acceptance of these terms and Conditions is a prerequisite for the use of the coupon offered on this Web site services. Best Western Plus Hotel ERB value gift vouchers sold in its own name and on its own account. These terms and Conditions must be accepted by the buyer as well as the recipient to use the voucher services. Please inform the beneficiary about the content of these terms and Conditions.

The value vouchers are sold at predefined value (€100,00, €50.00) or vouchers, in which the buyer can determine the amount of the value itself.. 

The voucher can be used for services of Best Western Plus Hotel ERB as means of payment. The person who presents the voucher is entitled to do so. 

Vouchers are available in different price categories and at the value you want. Best Western Plus Hotel ERB reserves to set up a minimum and a maximum value limit. If the price of the chosen service is lower than the price noted or deposited on the value voucher, the difference remains as credit. A cash payment of credit balance or the remaining balance is excluded. Is the chosen price higher than that stated on the voucher or deposited price, the beneficiary must settle the difference in the amount to make the purchase. 

If you buy a gift voucher online, you have the opportunity to check that all information (such as name, address, payment method and item ordered) and if necessary to change before sending your order in the shopping cart. When you click the button "Buy" after indicating all relevant data and acceptance of these terms and Conditions, you specify a binding offer to the best Western Plus Hotel ERB. After placing the order and thus of the offer, you will receive an order confirmation if the payment is not yet made. This order confirmation is an information, that the order has been received in the best Western Plus Hotel ERB. A contract is not concluded yet, in any case. The acceptance of this offer (and thus the conclusion of the contract) is carried out by sending the vouchers you have ordered. 

Experience vouchers are vouchers for specific performance, at the best Western Plus Hotel ERB in the framework of the redemption period. The prices mentioned on the day of purchase on the best Western Plus Hotel ERB website, are binding and are subjected to VAT.
The Start points depends on the availability at the best Western Plus Hotel ERB away. A timely book - referring to the voucher redemption - is recommended. In case of experience vouchers the Start points can restrict blackout dates or specific dates also. This will be communicated in the context of the voucher purchase. 

Value and gift vouchers may or may not be redeemed only upon full payment. The payment is instantly after ordering or with bank transfer no later than 14 days after the due order. If the payment does not enter, the best Western Plus Hotel ERB has the right not to release or block the voucher. 

Data storage, ordering and delivery

We save the contractual provisions of the contract with you (i.e., the order of the data in addition to the present general terms and conditions). Get the most current version of the general terms and conditions even after conclusion of the contract at any time. Please note that old versions are not available. An invoice will only be issued when redeemed at the best Western Plus Hotel ERB. 

An order on this website can be made only in the German language. 

A voucher by E-Mail will be shipped free of charge. The shipping and packing fees are calculated flat rate for shipping by mail. A value voucher is delivered to the person you specify and address. Depending on the selected shipping and payment method and the destination within delivery will take place within a few minutes or within 1-7 delivery working days after receipt of payment. 

The method of payment for the ordered gift vouchers may vary and is carried out either by credit card or by bank transfer. If you (we accept Visa and master card) specify your credit card as the payment way, we will charge the selected amount and if applicable shipping costs from your card account. 

In the case of a chargeback banking and administrative costs incurred, which we pass on to you. We ask for your understanding. 

Cancellation policy / right of withdrawal 

You can revoke your contractual statement in writing, within 14 days without giving reasons (E.g. letter, fax, E-Mail). The period section 2 relating begins after receipt of this instruction in text form, but not before conclusion of the contract and also not before fulfilment of our obligations in accordance with article 246 § 1, clause 1 and 2 EGBGB, as well as our obligations according to § 312 g of paragraph 1 sentence 1 German civil code in conjunction with article 246 § 3 EGBGB.
The withdrawal deadline, timely dispatch of the revocation is sufficient. 

The withdrawal must be addressed to:
Hotel ERB GmbH & Co. KG
Post holder ring 1
85599 München / Parsdorf
Phone: + 49 (0) 89 99 11 00
Fax: + 49 (0) 89 99 11 01 55

Redemption and transfer

Each voucher is valid for 36 months from date of purchase (shipping of the voucher). Exceptions can be experience vouchers that are redeemable only at specific times or on specific dates. These are communicated with voucher purchase. The voucher value will be forfeited after these times or dates. The redemption period is indicated on the voucher itself.
After naming a valid coupon code reduces the costs of selected stay to the value of the voucher. The coupon value is about the amount of travel, remains a credit balance on your voucher account. If The travel amount exceeds the value of the voucher, will be queried by the booking credit card details to guarantee of the booking. The payment of the balance (travel value less coupon value) is done according to the booked fare. 

The value or gift vouchers may be transferred to other persons. The vouchers can be redeemed by any person. Best Western Plus Hotel ERB does not check the permission of the person who presents the voucher, unless you have leave in time to block the voucher due to loss or theft. 

If a performance / a stay at the best Western Plus Hotel ERB with ERB voucher fully paid trip is cancelled and if cancellation costs is incurred, the voucher credit is used. Only a partial payment of the stay, it was with the voucher the credit card specified by the Booker is used for the payment of cancellation fees. 

Also the terms and Conditions shall apply when redeeming for accommodation services of Best Western Plus Hotel ERB. LINK terms and Conditions and the privacy policy, which you can find here: link data protection

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